Customer experience horizons
Customer experience (CX) is a leading driver of brand loyalty and organizational performance. According to NTT’s State of CX 2023
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Humans and technology
Enabling enterprise growth with data intelligence
Data — how it’s stored and managed — has become a key competitive differentiator. As global data continues to grow
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Turning medical data into actionable knowledge
Advances in imaging technologies are giving physicians unprecedented insights into disease states, but fragmented and siloed information technology systems make
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Why embracing complexity is the real challenge in software today
Technology Radar is a snapshot of the current technology landscape produced by Thoughtworks twice a year; it’s based on technologies
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Optimizing platforms offers customers and stakeholders a better way to bank
When it comes to banking, whether it’s personal, business, or private, customer experience is everything. Building new technologies and platforms,
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Making sense of sensor data
Consider a supply chain where delivery vehicles, shipping containers, and individual products are sensor-equipped. Real-time insights enable workers to optimize
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Moving data through the supply chain with unprecedented speed
Product information is a powerful commodity in today’s digital economy. Making it accessible can let consumers know if an item
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Investing in holistic innovation
For many organizations, innovation is focused on a few strategically prioritized initiatives and often is incremental by design. Change and
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The rise of the tech ethics congregation
Just before Christmas last year, a pastor preached a gospel of morals over money to several hundred members of his
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