Our holiday was delayed 32hrs – we got £10 voucher & couldn’t check into hotel

RAGING Scots holidaymakers had their flight delayed for 32 hours – but couldn’t check into their hotel because they were too early.

Hundreds of passengers lost two days of their holiday to Turkey when their take-off was postponed at the last minute by TUI.

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They’d been waiting at Aberdeen Airport when they suddenly got a shock email telling them to collect their baggage.

Travellers said there was chaos as queues formed everywhere.

And they were stunned when they discovered they couldn’t get into their hotel.

Hannah Innes, 20, told the Press and Journal: “It was all over the place.

“We were told to get our luggage but there was a delay with that as well.

“They supplied a hotel room but we couldn’t check in until after 12pm so we all had to stay at the airport.

“We were each given a £10 refreshments voucher but there were queues for everything.”

TUI’s Dalaman flight was supposed to leave Aberdeen at 7.10am on Monday morning.

Hannah and two pals had got to the airport at about 5am, two hours before the planned take-off time.

They were anxiously waiting for news when the message arrived telling them they wouldn’t be going anywhere.

They eventually flew off at 4pm on Wednesday and are now making the most of their sunshine break.

Hannah, from Aberdeen, said: “We booked the holiday at the start of the year because we got a good deal.

“Then we started hearing about some other problems.”

Scots passengers have been hit with major problems as they’ve tried to fly off on holiday this summer.

They’re facing delays and cancellations as airlines struggle to cope with a catalogue of issues.

At Edinburgh Airport travellers claimed they had to crawl through the flap to get their baggage amid chaotic scenes.

A TUI spokeswoman said their flights are now operating as normal.

She added: “We’re sorry to those of our customers who have had their holidays impacted by delays and cancellations recently. 

“The start of the half-term holidays was an extremely busy time which put the entire travel industry under immense pressure, with staff shortages, supply chain issues and general operational disruption adding to the challenges.”

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