Technology

HBO Max to fix notoriously buggy app with oft-requested features – TechCrunch


For years, HBO Max has been under fire for its buggy app. Today, the streaming service’s re-platformed app completed its global rollout on desktop, iOS, Android and Amazon Fire tablets. New features include a shuffle button on mobile, SharePlay support for iPhone and iPad users in the U.S., a dedicated home for downloaded content and more.

With the shuffle button now on mobile devices in addition to desktop and connected TV apps, users can randomize which episode to play for select series on the streaming service. U.S. subscribers with an ad-free subscription can use SharePlay on their iPhone or iPad to watch HBO Max content in sync with friends or family while on FaceTime.

Other updates include:

  • A dedicated home for downloaded content
  • Tablet support for both landscape and portrait orientations
  • Chromecast stability improvements
  • An updated screen reader experience with better navigation elements and functionality
  • The ability to split screens with other apps on devices that allow that

The company also said that it upgraded the navigation and is giving users a “refined design and visual styling to let content shine.”

“The changes give our users more of the features they care most about, along with improved navigation and a more immersive canvas for storytelling, helping them click play on their favorite content faster and with less friction,” Kamyar Keshmiri, SVP, Product Design, Warner Bros. Discovery Streaming, said in an official statement.

The revamped mobile and desktop apps mean that the company has finished updating apps across all platforms.

The changes began last fall when the company replaced connected TV apps with a new, “more performant tech stack.” In April, HBO Max launched an updated app for Apple TV users that aimed to bring stability and improved performance to the app. Roku, PlayStation, Android, Samsung, LG, Vizio and more smart TV apps also use the new tech stack.

With a loss of 300,000 domestic subscribers in Q2, the company has a lot of work to do. Especially since its new streaming service is coming next year, merging Discovery+ and HBO Max content. So, while the new HBO Max app will be gone in 2023, this could help the company create a better successor app and improved experience for its combined subscribers.

Also, the new app comes just in time for the “Game of Thrones” prequel “The House of the Dragon,” premiering on August 21.

 



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